9,000+ customers served · 10+ years of PNW experience on every crew
(503) 263-2100

Tile and Grout Cleaning

Professional tile and grout cleaning uses high-temperature vapor and commercial cleaning chemistry to extract soil from inside porous grout, not just off the tile surface. It removes discoloration that household cleaners and scrubbing leave behind. Everstone cleans tile and grout throughout Southwest Washington and the Portland metropolitan area.

Before and after

Brown wall tile with hard water scale: before
A brown tiled shower wall before restoration, the tile and bench coated in a heavy white hard water film
Part way through: one panel cleared to bare tile
The same shower wall part way through cleaning, with one panel cleared to deep brown tile beside panels still white with mineral film
The same shower after cleaning
The same brown tiled shower after restoration, the hard water film removed and the tile back to an even deep brown with clean grout lines
Valve wall after cleaning
The restored shower valve and showerhead wall, brown tile clean and grout lines uniform
Rust and growth in shower grout: before
A tiled shower corner before cleaning, rust running down one grout line, black growth through the joints and a failed base joint above a soiled mosaic floor
The same corner after cleaning
The same shower corner after cleaning, the rust stain and growth gone, grout lines uniform and the mosaic floor clean

Why grout goes dark and stays dark

Grout is porous. It absorbs water, soap residue, body oils, cooking grease and airborne dust, and holds them. What you see as a dark grout line is usually soil sitting inside the material rather than on top of it.

That is why surface cleaning stops working. A mop or a household cleaner reaches the top layer and leaves the rest. Scrubbing harder does not reach deeper, it just erodes the grout, and eroded grout absorbs faster. Most grout that will not come clean has been cleaned many times.

In this climate the problem compounds. High humidity keeps grout damp, and damp porous material grows what damp porous material grows.

Read more: Why grout gets dirty in the Pacific Northwest

What our process looks like

1. Surface identification and evaluation

Porcelain, ceramic and natural stone tolerate different pressure, temperature and chemistry. Getting this wrong is how tile gets damaged during cleaning. We identify the material before anything touches it.

Porcelain, ceramic and natural stone cleaning

2. Proprietary cleaning chemistry

We apply our own commercial-grade cleaners, developed with the chemist and chemical manufacturer relationship that came with the business. These are not retail products and they are matched to the surface.

3. High-temperature vapor

Our professional vapor equipment produces temperatures reaching up to 330°F at the equipment. Heat and moisture do the work that scrubbing otherwise has to do, which is what keeps the grout intact.

Professional vapor cleaning for tile and grout

4. Detailed grout work

Grout lines get worked individually. This is the slow part and it is the part that shows.

5. Extraction and rinse

Soil and spent solution come off the surface rather than being pushed into the next grout line.

6. Sealing, where the surface calls for it

Clean grout is the only grout worth sealing. Where it makes sense, we recommend it. Where it does not, we say so.

Want to know what your floors would look like?

We look at the surface, tell you what it actually needs, and quote it. Free, and no obligation.

What this service covers

Kitchen and bathroom floors, shower walls and floors, backsplashes, entryways, laundry rooms, and any interior tile installation. Porcelain, ceramic, and natural stone tile.

What it does not cover. If your grout is cracked, crumbling or missing, cleaning will not fix it and we will tell you that on the estimate. That is a different service.

The specifics

Equipment

Professional vapor system, up to 330°F at the equipment

Products

Proprietary commercial-grade cleaners

Surfaces

Porcelain, ceramic, natural stone tile and grout

Typical duration

Half day or full day, depending on the scope of work

Price range

From $549, depending on the surface, the area, its condition and the time the work takes

Crew experience

10+ years of Pacific Northwest experience

Warranty

5-year limited sealer warranty where sealing is included

Warranty

Cleaning on its own is not covered by the sealer warranty, and we will not pretend otherwise. Where we also seal the grout, that sealer carries our five-year limited warranty against sealer failure: peeling, flaking, or excessively rapid wear, to the original purchaser.

The warranty is sealer-only. It excludes labor, etching, staining of concrete, caulking, enhancing, quartz, and the sealing of glass.

Common questions

Will professional cleaning make my grout look new?

It will get the grout to the cleanest state the material can reach. On grout that has never been sealed and has absorbed years of soil, some discoloration is permanent staining rather than surface soil. We will tell you which one you have before you book, not after.

Is this safe for natural stone?

Yes, when the material is identified first and the chemistry is matched to it. Acidic cleaners etch stone permanently, which is the most common way DIY cleaning ruins a stone floor.

Should I seal after cleaning?

Usually, yes. Sealing does not stop the grout getting dirty, it stops the dirt getting absorbed, which is what makes the next clean easier. More: Why sealing grout makes tile easier to maintain

How soon can I use the room?

If we clean only, you can use the room immediately. If we seal as well, allow between 2 and 24 hours before use, depending on the surface.

Do you work on commercial tile?

Yes. Commercial surface services

Get a free estimate

We will look at the surface, tell you what it needs, and tell you if it needs less than you thought. Free, no obligation.